Privacy Policy

Last Updated:

1. Introduction

Welcome to Excellentdesirab. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or participate in our candle-making workshops.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services. By accessing our website and using our services, you consent to the collection and use of information in accordance with this policy.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us. The personal information we collect may include:

• Name and contact information (email address, phone number, mailing address)
• Workshop registration details and preferences
• Communication records and correspondence
• Feedback and survey responses
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site.

We collect this information using the following technologies:

• Cookies: Small data files that are placed on your device or computer and often include an anonymous unique identifier.
• Log files: Track actions occurring on the site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• Web beacons, tags, and pixels: Electronic files used to record information about how you browse the site.

3. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website and services
• Process and manage workshop registrations and bookings
• Improve, personalize, and expand our website and services
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, including for customer service, updates, and marketing purposes
• Send you emails regarding your registration or other products and services
• Find and prevent fraud and security issues
• Comply with legal obligations and enforce our terms and conditions

4. Information Sharing and Disclosure

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

4.1 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

4.2 Service Providers

We may share your information with third-party service providers who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.3 Legal Requirements

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We encourage you to use caution when transmitting personal information over the Internet and to take steps to protect your personal data.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to object to processing of your personal information
• The right to data portability
• The right to withdraw consent at any time

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe.

7. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

8. Third-Party Websites

Our website may contain links to third-party websites and services that are not owned or controlled by us. We are not responsible for the privacy practices or the content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Excellentdesirab
88 Dunn St, Oakville, ON L6J 3C7, Canada
Phone: +1 905-845-1200
Email: question@excellentdesirab.world